How to Fix Logitech Mouse Not Working

fix-logitech-mouse-not-working

If your Logitech mouse isn't working, there are a few steps you can take to troubleshoot and hopefully fix the issue. Here's a step-by-step guide:

1. Check the Power (If Wireless)

Batteries: If you're using a wireless Logitech mouse, check if the batteries are dead. Replace them with fresh ones.

Power switch: Some Logitech wireless mice have an on/off switch. Make sure it's turned on.

2. Try a Different USB Port (For Wired Mice)

If you have a wired Logitech mouse, plug it into a different USB port to rule out the possibility of a faulty port.

3. Check the USB Receiver (For Wireless Mice)

If you're using a wireless Logitech mouse with a USB receiver (like the Logitech Unifying Receiver), ensure it's securely plugged into your computer.

Try a different USB port to see if the issue persists.

check-the-usb-receiver

4. Reboot Your Computer

Sometimes, restarting your computer can resolve minor software or driver issues.

5. Check for Interference (For Wireless Mice)

If you have a wireless mouse, try moving it closer to the receiver to rule out any interference. Wireless signals can sometimes be disrupted by other devices (like routers, Bluetooth devices, etc.).

6. Update or Reinstall the Drivers

Go to Device Manager(on Windows):

Right-click on "Start" and choose "Device Manager".
Find your mouse under "Mice and other pointing devices".
Right-click and choose "Update driver".
If updating doesn't work, you can try "Uninstalling" the device and then restart your computer. Windows should reinstall the default drivers upon reboot.

We recommend using Driver Sentry to automatically detect and update drivers, saving time and reducing the risk of downloading or installing incorrect drivers.

Download

Click the download button to get the latest version of Driver Sentry, install the software, and open it. Click "Scan".

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After scanning, the software will show which drivers are missing or need updating. Find the mouse driver in the list and click the "Upgrade" button.
Once the update is complete, it's recommended to restart the computer to ensure the updated driver works properly.

7. Test the Mouse on Another Computer

To rule out issues with your computer, try using the mouse on another computer. If it doesn't work on another system, the mouse itself may be defective.

8. Reset the Mouse (For Some Models)

Some Logitech mice have a reset button or can be reset by turning the mouse off and on again while holding down the left and right mouse buttons. Check the user manual for specific reset instructions.

9. Try a Different Mouse

If possible, test a different mouse on your computer to make sure the issue is with the mouse and not the computer or software.

If none of these steps work, the mouse may be faulty, and you may need to contact Logitech support for a replacement or repair if it's still under warranty.