PcGoGo Privacy Policy
PcGoGo respects your privacy choices. If you provide us with personal information, we will process it in accordance with this policy. What is personal information? In general, this may include your name, address, email address, and phone number. This information is used solely to provide our products and services to customers quickly and efficiently. Additionally, we may use your personal information to send you important updates and notifications related to the products or services you are using.
This policy applies to the PcGoGo website. Some of our advertisers, affiliates, or programs may have their own policies, which may differ.
PcGoGo encourages you to review this privacy policy as well as the privacy policies of any other websites you visit. Below is a summary of PcGoGo's online privacy policy.
Types of Information and Uses
Your privacy is important to us.
PcGoGo is committed to protecting your privacy. We collect two types of user information: general statistical data and personally identifiable information. This policy is provided to inform you how we use and, in limited circumstances, disclose such information.
Collection, Use, and Disclosure of General Statistical Information
When you visit our website, we collect certain general information, such as download frequency, page views, and usage statistics of our software products. This information is referred to as "general statistical information" in this policy. We use and store this data in aggregate form, not in personally identifiable form. These data help us understand how and to what extent certain parts of our website and software are being used. The stored general statistical information does not contain any personally identifiable information about you or any other users.
Collection and Use of Personally Identifiable Information
In addition to collecting general statistical information, we may ask you to provide certain personal information, such as your name, street address, and email address, in order to respond to your requests and needs. Information that can reasonably identify you is referred to as "personally identifiable information" in this policy.
Personally identifiable information may include but is not limited to:
• Your name and physical address, email address, and phone number
• Behavioral or demographic attributes
• Past transactions on the platform
• Information obtained from third parties about your interests
• Billing information (e.g., credit card number and expiration date)
PcGoGo uses and shares the personal information it collects (unless limited by applicable law) for:
• Transaction participation: PcGoGo may use personal information to engage in transactions with you.
• Transaction processing: PcGoGo may use personal information, along with financial, credit card, and payment details, to process your transactions.
• Customer Support CRM System: PcGoGo may use your personal information to provide support for the products and services you have ordered, as well as updates, patches, fixes, and other operational communications.
• Tailored marketing based on your needs: PcGoGo may use your personal information and other data to notify you about new products and services, and to promote PcGoGo's products and services.
• Posting recommendations: We may post recommendations on our platform that may contain personal information. We will obtain your consent before using your name and recommendation. All recommendations are made with the user's approval.
• Improving products, services, and experiences: PcGoGo may use your personal information to evaluate and improve our products, services, marketing, and customer relations.
When you fill out online forms to register for our products and services, we collect the information from the forms, along with any other information you may provide. This may include your first and last name, country, email, phone number, etc.
Privacy Policy Addendum - Google User Data
Our applications use the Google API to access users' Google Cloud Storage for data backup, synchronization, and recovery. To ensure the security and privacy of user data, we adhere to the following principles when processing Google user data:
• Data Access: Our applications only access Google Cloud Storage data with explicit user authorization. This data is used solely for backup, synchronization, and recovery purposes. We will not access any other type of data without user consent.
• Data Use: We use data from Google Cloud Storage to provide backup and recovery services. This process involves uploading user data from devices to Google Cloud Storage and downloading data from Google Cloud Storage back to devices, ensuring data consistency across devices.
• Data Storage: We only store Google Cloud Storage data for as long as necessary. Backup data is stored directly in Google Cloud Storage, not on our servers. Similarly, data transferred from local storage to Google Cloud or recovered from Google Cloud to local storage does not pass through or get stored on our servers or any third-party servers. We implement reasonable technical and administrative measures to ensure the security of data during transmission and storage.
• Data Sharing: We do not share Google Cloud Storage data with any third parties unless required by law, and only with explicit user consent. In such cases, we ensure that the third party takes comparable data protection measures.
• Data Security: We use encryption and other security measures to protect user data during transmission and storage from unauthorized access, use, or disclosure. We regularly review and update our security policies to address emerging threats.
• User Control: Users can revoke our access to their Google Cloud Storage data at any time. Once revoked, we will immediately stop accessing the data and delete all data retrieved from Google Cloud Storage.
Information Collected from Google APIs
The application uses and transfers information received from Google APIs to any other applications in compliance with the Google API User Data Policy, including the Limited Use requirements.
Collection of Children's Information
The company's website and services are not targeted to children. If you believe that we have inadvertently collected personal information of a minor without appropriate consent through our channels, please notify us at support@pcgogo.com so we can immediately remove the information from our servers and take any other necessary corrective actions.
Children's Privacy
PcGoGo is committed to protecting the privacy of children using our website. This Children's Privacy Policy ("Children's Privacy Policy") explains our practices for collecting, disclosing, and obtaining parental consent for information provided by children under the age of 13 ("Children") and uses terms defined in our general privacy policy.
PcGoGo values the privacy of website users. We only collect and process personal data related to children under 13 that you choose to disclose to us or otherwise instruct us to collect and process.
Student Program Policy
Student verification services are provided by Student Beans. Students need to log in to Student Beans and follow the verification instructions provided by Student Beans. To qualify for a student discount, you must verify your student status through Student Beans.
All licenses purchased with a student discount are for personal use only and may not be used for commercial purposes. The student discount is linked to your account and is non-transferable, non-saleable, and cannot be redeemed for cash.
Security Measures
The security of your personal information is very important to us. We implement physical, electronic, and administrative safeguards across the website to help prevent unauthorized release or access to the user information we collect online. When you enter sensitive personal information (such as your credit card number), we use Secure Socket Layer (SSL) technology to encrypt it. However, we cannot guarantee the 100% security of your personal information. Various system failures or unauthorized access could pose a risk to user data at any time. If you navigate to other websites from our site, please be aware that we are not responsible for the privacy policies of those websites and services.
Cookies
Most PcGoGo websites use "cookies". Cookies help us provide a better user experience by measuring which areas of the site are most popular. PcGoGo can only read cookies from PcGoGo websites. If you choose to disable cookies in your browser, you can still access most of our website.
Strictly Necessary Cookies – These cookies are essential for you to navigate our website and use its features. Without these cookies, services like the shopping cart and e-billing cannot be provided.
We may display ads from third parties. Third-party advertising service companies control which ads are displayed. These companies may use cookies to collect non-personally identifiable information to customize the ads.
Managing Cookie Preferences: You can access or modify your cookie preferences at any time. If you encounter any issues while using this cookie preference mechanism, please fill out an inquiry form.
Embedded URL Tracking: PcGoGo may use a tracking technology that employs embedded URLs, which allows the use of electronic channels without cookies. Embedded URLs track limited information during browsing but are not related to personal information and are not used outside the session.
User Options
PcGoGo allows you to opt out of marketing communications at any time. You can unsubscribe from any promotional emails from our company. You may also correct significant errors in your personally identifiable information, such as account or contact details. If you wish to delete your account or personal information stored in our database, or opt out of our services, please contact customer support.
Linking Websites
We provide links to third-party websites. Since we do not control these websites, we encourage you to review the privacy policies posted on these (and all) third-party websites.
Policy Updates
All updates to this policy will be posted here. Last updated: November 2024.
Questions
Please send any questions or comments about our privacy practices to support@pcgogo.com. PcGoGo is committed to protecting user privacy in our products and services.