When using Discord for voice calls or streaming, some Windows users may encounter Error 3002, which prevents audio from playing or recording properly. This article provides detailed solutions to help you quickly fix Discord Error 3002 and restore normal voice functionality.
1. Check Audio Device Settings
Open Discord and click on "User Settings" (⚙️ icon).
Navigate to the "Voice & Video" section.
In the "Input Device" and "Output Device" dropdown menus, select the correct microphone and speaker/headset.
Adjust the "Input Volume" and "Output Volume" to ensure the sound level is sufficient.
Close the settings and test the voice call.
2. Update Audio Drivers
Outdated or corrupted drivers can cause Discord Error 3002. Updating your audio drivers is an effective way to fix the issue. Using Driver Sentry is recommended for automatically detecting and updating drivers, saving time, and avoiding incorrect driver installations.
Click the download button to get the latest version of Driver Sentry, install and open the software, then click "Scan".
After scanning, the software will display uninstalled or outdated drivers. Locate the audio driver in the results and click the "Upgrade" button.
After the update, restart your computer to ensure the new drivers take effect.
3. Re-enable Audio Devices
Right-click the volume icon in the taskbar and select "Open Sound Settings".
Under "Output Device" and "Input Device", ensure the correct devices are enabled.
If the device is disabled, click "Manage Sound Devices", find the relevant device, and click "Enable".
Reopen Discord and check if the audio is working properly.
4. Disable Discord's Noise Suppression
Open Discord.
In the User Settings, click the "Voice & Video" tab.
Scroll down to the Noise Suppression section and select "None" to fully disable noise suppression.
Restart Discord and check if the voice function works normally.
5. Run Windows Audio Troubleshooter
Press Win + I to open Settings, then go to "System" > "Sound".
Under Output Device or Input Device, click "Troubleshoot".
Follow the on-screen instructions to allow Windows to automatically detect and fix audio issues.
After troubleshooting, restart your computer and test Discord audio.
6. Uninstall and Reinstall Discord
Uninstall Discord:
Press Win + R, type "appwiz.cpl", and hit Enter.
Find Discord in the application list, right-click it, and select "Uninstall".
Delete Discord-Related Files:
Press Win + R, type "%AppData%", and hit Enter.
Delete the Discord folder.
Press Win + R again, type "%LocalAppData%", and delete the Discord folder.
Reinstall Discord:
Visit the official Discord website and download the latest version.
Install Discord and check if the voice function is restored.
By following these solutions, you should be able to successfully fix Discord Audio Issue: Error 3002. If none of the methods work, it could be a hardware problem, and you may need to replace your audio device or contact Discord Support for further assistance.
See also:
How to Fix Dying Light 2 Stuttering and FPS Drops
Fix the Error Occurred While Updating Steam