How to fix computer screen went black but still running

Date:22:45 PM, Oct 30, 2024 Editor：lucky

computer-screen-went-black-but-still-running

Experiencing a black screen on your computer is a common problem in everyday use. This can be especially frustrating when you're in the middle of work or study, and suddenly the screen goes black while the computer is still running. What could be causing this? Let's discuss some common reasons and their solutions.

Solution 1: Check Connections and Power

When you encounter a black screen, the first step is to check the connections between your monitor and computer. If you are using a desktop, ensure that the monitor is powered on and that the data cables are securely connected.

For laptop users, try connecting the laptop to an external monitor to determine if the issue lies with the display. Additionally, verify that the power supply is functioning properly; make sure the power adapter and battery are working well.

Solution 2: Force Restart

Sometimes, a black screen can result from a system malfunction. You can try a force restart to resolve this. Press and hold the power button until the computer completely shuts down, then turn it back on. Although this method is simple, it often helps to fix temporary system glitches and restore normal operation.

black-screen-laptop

Solution 3: Boot into Safe Mode

If restarting doesn't work, you might want to boot into Safe Mode to check if recently installed software or drivers are causing conflicts.

1. While the computer is starting up, repeatedly press the F8 key (or F2, Esc, etc., depending on your brand) until you see the boot options menu.

2. Use the arrow keys to select "Safe Mode" and press Enter.

3. After entering Safe Mode, right-click on the “Start” button and select “Device Manager” to uninstall any recently installed software or drivers.

Solution 4: Update Graphics Drivers

Driver issues, particularly with the graphics driver, are common causes of black screens. You can attempt to update your graphics drivers.

1. Boot into Safe Mode, open "Device Manager", find the Graphics Card option, right-click and select "Update Driver".

update-graphics-drivers

2. If you have the "Driver Sentry" software, you can use it for a one-click update to quickly resolve driver issues and restore proper display functionality.

Solution 5: System Restore

If you recently installed software or updates that may have made your system unstable, consider performing a system restore. However, this requires that you created a restore point before the black screen occurred.

1. Open "Settings" on your computer, scroll down to find and click on "System".

2. In the system options, find "System Protection" and select "System Restore".

3. Follow the prompts to choose a restore point (usually a date before the issues began) and click "Next" to initiate the restoration process.

4. The system will reboot and begin restoring. Once complete, check if normal functionality has been restored.

By following these steps, you should be able to resolve the black screen issue while your computer is still running. If you encounter any problems related to drivers, "Driver Sentry" can assist you in easily detecting and fixing them.