Article Introduction
fix a keyboard number pad not working,number pad not working,keyboard

How to Fix a Keyboard Number Pad Not Working

Date: 10:06 AM, Feb 27, 2025    Editor: lucky

fix-a-keyboard-number-pad-not-working


A non-responsive numeric keypad (number pad) is a common issue for both external keyboard and laptop users. When number keys fail to register inputs—or produce arrow keys instead—multiple factors could be at play. This guide provides step-by-step troubleshooting methods, from basic checks to advanced solutions, to restore your keypad's functionality.  


I. Basic Checks  


1. Verify Num Lock Status  

Symptom: Number keys act as arrow keys or don't respond.  

Solution: Press the Num Lock key (labeled NumLk on some keyboards). An indicator light usually turns on when activated (for laptops, try Fn + Num Lock).  


2. Inspect External Keyboard Connections  

Wired keyboards: Unplug and reconnect the USB cable, or try a different USB port.  

Wireless keyboards: Check battery levels or re-pair the device via Bluetooth/USB receiver.  


II. System and Driver Fixes  


1. Update/Reinstall Keyboard Drivers  

Recommended tool: Use Driver Sentry, a driver management tool that auto-scans and updates outdated/incompatible drivers.  


Download


1. Open Driver Sentry and click Scan to detect driver issues.  


scan-computer-drivers


2. After scanning, click Repair Now to update flagged drivers.  


upgrade-computer-drivers


3. If issues persist:  

Press Win + XDevice Managerexpand Keyboards.  

Right-click your keyboardUninstall device → restart and let Driver Sentry reinstall drivers automatically.  


2. Disable "Mouse Keys"  

Issue: Windows' Mouse Keys feature hijacks the numeric keypad.  

Fix:  

1. Press Win + S → search for Control PanelEase of AccessChange how your keyboard works.  

2. Uncheck Turn on Mouse Keys → click Apply.  


III. Hardware and System Configuration  


1. Test Keyboard Hardware  

Connect the keyboard to another computer to rule out hardware failure.  


2. Modify Registry (Laptops Only)  

Symptom: Built-in numeric keys fail even with Num Lock on.  

Steps:  

1. Press Win + R → type regedit → navigate to:  

HKEY_USERS\.DEFAULT\Control Panel\Keyboard”  

2. Double-click InitialKeyboardIndicators → set value to 2 → restart.  


IV. Advanced Solutions  


1. Check BIOS/UEFI Settings  

Restart your PC and repeatedly press F2/Del/Esc (varies by brand) to enter BIOS.  

Navigate to Advanced or Boot → ensure Num Lock is Enabled.  


2. System Restore  

If the issue followed a recent update:  

1. Search for Create a restore pointSystem Protection.  

2. Select a restore point from before the issue began → follow prompts.  


V. Hardware Repair  


Clean the keyboard: Use compressed air to remove debris under keys. For advanced users: Remove keycaps to clean contact points.  

Replace the keyboard: If physical damage (e.g., liquid spills, drops) occurs, replace the keyboard (for laptops, contact manufacturer support).  

 

While a faulty numeric keypad can be frustrating, most issues are resolvable using these steps. Regularly updating drivers via tools like Driver Sentry can also enhance system performance. Follow this guide to restore your productivity and get back to seamless typing!


Download

                 

See also:


8 Methods to Fix Ethernet Issues in Windows 10

Fix Logitech Wireless Mouse Not Working Issue

Resolve Nvidia Graphics Card Not Detected Issue

Fix Bluetooth Not Showing Up in Device Manager for Windows


This website uses cookies to ensure you get the best experience on our website. Privacy Policy