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6 Solutions to Fix "Connected Without Internet" Issue

Date:09:56 AM, Jan 11, 2025    Editor:Portia

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When your computer shows that it is connected to a network but cannot access the internet, the error message "Connected Without Internet" typically appears. In this guide, we'll walk you through the common reasons why your device may show "Connected Without Internet", and provide effective solutions to resolve it.


What Does "Connected Without Internet" Mean?


When you see the "Connected Without Internet" message, it means that your device has successfully connected to a local network, but it cannot access the internet. This can happen for a variety of reasons, including issues with your router, network drivers, or the internet service provider (ISP).


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The error essentially indicates that there is a breakdown in communication between your device and the wider internet, even though your device can connect to the local network.


Troubleshooting Steps to Fix "Connected Without Internet"


1. Check Your Router and Modem


One of the first things to check when you encounter this issue is the status of your router and modem. Sometimes, a simple restart of these devices can resolve the connectivity issue.

  • Unplug your modem and router, wait for about 10 seconds, and then plug them back in. This can clear any temporary glitches and may restore your internet connection.


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  • Additionally, check the indicator lights on your router and modem. If you see any red or flashing lights, this could indicate a problem with the device itself. In such cases, contacting your ISP for further support may be necessary.


2. Ensure Proper Network Configuration


If your router and modem are functioning correctly, the next step is to check your network configuration. Sometimes, manually configuring your DNS to use a public server, such as Google's DNS (8.8.8.8 and 8.8.4.4), can resolve connection issues. Here's how you can do that:


  • Go to the Network and Sharing Center. Click on Change adapter settings.

  • Right-click your active connection (Wi-Fi or Ethernet), and select Properties.


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  • Select Internet Protocol Version 4 (TCP/IPv4), then click Properties.

  • Choose Use the following DNS server addresses, and enter the Google DNS addresses mentioned above.


3. Update Network Drivers Using Driver Sentry


Outdated or corrupted network drivers are often a common cause of internet connectivity issues, including the "Connected Without Internet" error. Driver Sentry is a powerful tool that helps you easily check for outdated or missing drivers and update them to the latest versions.


  • Download and install Driver Sentry.

Download

  • Open Driver Sentry and run a system scan to detect any outdated drivers on your computer.


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  • Locate your network adapter drivers in the list of outdated drivers.


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  • Click on the "Upgrade" button next to the network driver to download and install the latest version.

  • After updating, restart your computer and check if the issue is resolved.


4. Reset TCP/IP Stack


A corrupted TCP/IP stack can also cause connectivity issues. TCP/IP is a fundamental suite of protocols used for internet communication, and if it's not working properly, your device might show "Connected Without Internet". You can reset the TCP/IP stack by following these steps:


  • Right-click the Start button and open Winodws PowerShell as an administrator.

  • Type the following command and press Enter:

    netsh int ip reset


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  • After the command runs, restart your computer.

  • This will reset all TCP/IP settings to their default values, which can help restore your internet connection.


5. Disable and Re-enable Network Adapter


Additionally, you can try disabling and re-enabling your network adapter. This can refresh the connection and help your device re-establish a connection to the network.


  • Go to Control Panel > Network and Sharing Center > Change adapter settings.

  • Right-click on your active network connection and select Disable.


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  • After a few seconds, right-click the same connection and select Enable.

  • Check if the connection is restored.


6. Check Your Internet Service Provider (ISP)


If the previous solutions don't resolve the issue, the problem might be with your ISP. Sometimes, there could be a temporary outage or maintenance work in your area. You can check with your ISP to see if they are experiencing any issues or if there are service interruptions in your location.


Many ISPs also have troubleshooting guides on their websites or customer support that can help diagnose and resolve common connectivity problems.

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By following the above methods, you can effectively resolve the "Connected Without Internet" issue. It is recommended to regularly use Driver Sentry to update your computer's hardware drivers, as it can fix many computer problems and further improve system performance.


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