Fix Discord Keeps Crashing
Some users experience crashes on Discord, affecting voice chats, server loading, or chat windows. This guide offers methods to fix these issues for a smoother experience.
1. Update Device Drivers
Outdated or corrupted drivers may interfere with Discord's hardware acceleration feature, leading to crashes. Using a tool like Driver Sentry can automate driver updates, saving time and reducing errors.
Download and install the latest version of Driver Sentry. Open the app and click "Scan".
Review the list of outdated drivers, locate the necessary ones, and click "Upgrade".
After updating, restart your computer to apply the changes.
2. End Discord Processes via Task Manager
Press Ctrl + Shift + Esc or right-click the taskbar and select Task Manager.
In the Processes tab, locate all processes named Discord.
Right-click each process and select "End Task".
Relaunch Discord and check if the issue is resolved.
3. Update the Discord App
Close and reopen the Discord app. It will automatically check for and apply updates during startup.
Alternatively, open Discord, click your user avatar in the bottom-left corner, and select "Check for Updates" (if available).
If automatic updates fail, visit the official Discord download page.
Download and install the latest version of Discord.
4. Disable Hardware Acceleration
Click the gear icon in the bottom-left corner to open User Settings.
Navigate to the "Voice & Video" tab and locate the "Hardware Acceleration" option.
Toggle the switch to "Off".
When prompted, click Restart to apply the changes.
5. Clear Discord Cache
Ensure all Discord processes are closed via Task Manager.
Press Win + R, type the following path, and press Enter: %appdata%\Discord
Delete the folders named Cache, Code Cache, and GPUCache.
Restart Discord and check if the issue is resolved.
6. Disable Beta Features
Click the gear icon in the bottom-left corner to open User Settings.
Locate all features labeled as "BETA".
Turn off the toggle switches for all such features.
Save the changes and restart the app.
7. Check Network Connection
Use an online speed test tool (e.g., Speedtest.net) to verify the stability and speed of your network.
If the network signal is weak, try switching to a wired connection or another wireless network.
Open Command Prompt as an administrator and execute the following commands one by one:
ipconfig /release
ipconfig /renew
ipconfig /flushdns
8. Reinstall Discord
Press Win + S and search for "Add or Remove Programs".
Locate Discord in the list, select it, and click "Uninstall".
Press Win + R, type the following paths, and delete the associated folders:
%appdata%\Discord
%localappdata%\Discord
Visit the official Discord download page and download the latest installer.
Run the installer, follow the prompts, and log in to your account.
Check if the crashing issue is resolved.
By following these steps, you can effectively troubleshoot and resolve Discord crashes. If the problem persists, consider contacting Discord's support team for further assistance.
See also:
Steps to Update BIOS on a Computer
How to Fix Windows Msvcr120.dll Missing
How to Fix a Wireless Mouse Not Working
Guide to Fixing the "Print Spooler Service Not Running" Error