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Fix Intel Wireless-AC 9560 Not Working (Code 10)

Date:09:22 AM, Feb 25, 2025    Editor:Seraphina

fix-intel-wireless-ac-9560-not-working


Some Windows users may encounter issues where the Intel Wireless-AC 9560 fails to function properly. This article provides detailed solutions to help you fix this issue and restore normal network connectivity.


1. Restart Your Computer


Sometimes, a simple restart can resolve temporary hardware issues. Before proceeding with other steps, try restarting your computer and check if the issue is resolved. If the problem persists, continue with the following solutions.


2. Reinstall the AC-9560 Driver


Uninstall the Driver:


  • Right-click the Start button and select "Device Manager".

  • Expand Network Adapters, find Intel Wireless-AC 9560, and select "Uninstall device".

  • In the pop-up dialog, check "Delete the driver software for this device", then click "Uninstall".

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Install the Driver:


Click the Download button to get the latest version of Driver Sentry. Install and open the software, then click "Scan".


click-scan


Once the scan is complete, it will display missing or outdated drivers. Locate Intel Wireless-AC 9560 in the list and click "Install".

After the update is complete, restart your computer to ensure the new driver takes effect properly.


3. Restart the AC-9560 Adapter


Open Device Manager and find the Intel Wireless-AC 9560 adapter.

Right-click Intel Wireless-AC 9560 and select "Disable device".


select-disable-device


Wait for 1-2 minutes, then right-click the adapter again and select "Enable device".

Check if the adapter starts working properly and try connecting to the network.


4. Restart the WLAN AutoConfig Service


Press Win + R to open the Run dialog.

Type "services.msc" and press Enter to open the Services Manager.

In the list of services, locate "WLAN AutoConfig", right-click it, and select "Restart".


restart-WLAN-AutoConfig-service


If the service is not running, right-click it and select "Start".

After restarting the service, check if the wireless adapter is functioning properly.


5. Run the Hardware and Devices Troubleshooter


Press Win + I to open Settings and go to "Update & Security".

Click "Troubleshoot" > "Other troubleshooters".

Select "Hardware and Devices", then click "Run the troubleshooter".


run-hardware-and-devices-troubleshooter


Follow the on-screen instructions. Windows will automatically detect and fix issues related to the wireless adapter.

Once the troubleshooting process is complete, check if the problem is resolved.


6. Check for Windows Updates


  • Press Win + I to open "Settings".

  • Go to "Update & Security", then click "Windows Update".

  • Click "Check for updates". Windows will automatically search for and download any available updates.

  • If updates are available, click "Download and install", then wait for the installation to complete.

  • After installing updates, restart your computer and check if the wireless adapter is working properly.

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By following these steps, you should be able to fix the Intel Wireless-AC 9560 not working (Code 10) issue. If the problem persists, consider contacting a professional technical support team for further assistance.


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