When using a Windows computer, a mouse that keeps disconnecting can disrupt normal operations, especially during gaming, office work, or design tasks. This article introduces several effective methods to help you quickly fix mouse disconnection issues.
1. Check Mouse Hardware Connection
Change USB Port:
If you are using a wired mouse, try plugging it into a different USB port.
Some ports may cause frequent disconnections due to poor contact or insufficient power supply.
Check Mouse Battery:
Replace the battery with a new one or ensure that a rechargeable mouse has sufficient power.
Reinsert the wireless receiver to avoid a loose connection.
Avoid Wireless Signal Interference:
Keep the mouse away from interference sources, or try using Bluetooth mode if supported.
Reinsert the receiver or use a USB extension cable to place the receiver in a better position.
2. Update Mouse Drivers
Outdated or corrupted drivers are a common cause of mouse disconnection. Regularly checking and updating device drivers can effectively resolve this issue. Using Driver Sentry is recommended to automatically detect and update drivers, saving time and reducing the risk of installing incorrect drivers.
Click the download button to get the latest version of Driver Sentry, install and open the software, then click "Scan".
After scanning, the software will display any missing or outdated drivers. Locate the mouse driver in the results list and click the Upgrade button.
Once the update is complete, restart your computer to ensure the updated driver takes effect.
3. Adjust Power Management Settings
Press Win + X and select "Device Manager".
Expand "Mice and other pointing devices", right-click your mouse device, and select "Properties".
In the pop-up window, go to the "Power Management" tab.
Uncheck "Allow the computer to turn off this device to save power", then click "OK".
Restart your computer and check if the disconnection issue is resolved.
4. Disable USB Selective Suspend
Open Control Panel and go to "Power Options".
Click "Change plan settings" next to your active power plan.
Select "Change advanced power settings".
In the pop-up window, expand "USB settings" > "USB selective suspend setting".
Set it to "Disabled", then click "Apply" and "OK".
Restart your computer and check if the mouse disconnection issue is resolved.
5. Run Windows Troubleshooter
Press Win + I to open Settings, then select "Update & Security".
Click "Troubleshoot" > "Additional troubleshooters".
Find "Hardware and Devices", then click "Run the troubleshooter".
Follow the on-screen instructions to complete the fix and restart your computer.
6. Try Replacing the Mouse
If you have tried all the above methods and the mouse still disconnects frequently, the issue may be with the mouse itself. You can try:
Testing the mouse on another computer. If the problem persists, the mouse may be faulty.
Replacing the mouse with a new one that is compatible with Windows.
By following these steps, you should be able to resolve mouse disconnection issues on your Windows computer. If the problem persists, consider seeking assistance from professional technical support.
See also:
Resolve Bluetooth audio stuttering issue on Windows 10
Ways to resolve the "Audio Device is Disabled" issue
How to fix Marvel Rivals crashing on PC
Methods to resolve the "Vanguard Not Initialized" issue in Valorant
