Solutions to Fix WiFi Connected but No Internet Issue
When your device shows that WiFi is connected but there is no internet access, it can disrupt your normal network usage. This article provides multiple effective solutions to help you quickly restore your internet connection.
1. Restart Your Router and Computer
Turn off the router and unplug the power cord, then wait 2-5 minutes.
Plug the power cord back in and turn on the router, then wait for the network to stabilize.
Restart your computer or device and reconnect to WiFi to check if the internet is accessible.
2. Check for Driver Updates
Outdated or corrupted drivers are a common cause of the WiFi connected but no internet issue. Checking for and updating your network drivers is an effective solution. It is recommended to use Driver Sentry to automatically detect and update drivers, saving time and reducing the risk of downloading or installing incorrect drivers.
Click the download button to get the latest version of Driver Sentry, install it, open the software, and click "Scan".
After scanning, the software will display missing or outdated drivers. Locate the network adapter driver in the list and click "Upgrade".
Once the update is complete, restart your computer to ensure the new driver takes effect.
3. Change DNS Server Address
Press Win + R, type "ncpa.cpl", and press Enter to open Network Connections.
Right-click on the current WiFi network and select "Properties".
Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
Choose Use the following DNS server addresses, and enter the following:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
Click "OK", then restart the network connection.
4. Reset Network Settings
Press Win + I to open the Settings menu.
Select "Network & Internet", then click "Status" in the left menu.
Scroll down and click "Network reset".
Click "Reset now" and confirm the operation. This will remove and reinstall all network adapters and restore network settings to their default state.
After the reset is complete, your computer will restart automatically. Check if the network connection is restored.
5. Run Network Troubleshooter
Press Win + I to open Settings.
Select "Update & Security", then click "Troubleshoot" in the left menu.
On the Troubleshoot page, click "Additional troubleshooters". Locate "Network Adapter" and click "Run the troubleshooter".
Windows will scan for network issues and attempt to fix them.
Once completed, check if the internet connection is restored.
6. Check for Hardware Issues
Open Device Manager (Right-click the Start button and select Device Manager) and check if the network adapter is working properly. Ensure there are no yellow warning icons.
Ensure the router and modem are functioning correctly and that all indicator lights are normal. You can try connecting another device to the router to verify if the router itself is faulty.
If you are using a wired connection, check if the Ethernet cable is intact. If it is damaged, try replacing it.
If you are using a WiFi connection, ensure that your wireless network adapter driver is up to date and that the WiFi signal is stable. If there is interference, try changing the router's channel settings or moving your computer closer to the router.
The WiFi connected but no internet access issue can be caused by various factors. By following the troubleshooting steps above, you can usually resolve the problem in most cases. If the issue persists, consider contacting your internet service provider (ISP) or a professional technician for further assistance.
See also:
How to Fix Windows 11 Unable to Enter Sleep Mode
Methods to Fix 'HP Printer Driver Is Unavailable'