How to Fix WiFi Unable to Access the Internet
You may occasionally face the issue of "WiFi not accessing the internet". This article provides simple solutions to fix the problem and restore connectivity.
1. Update Network Adapter Drivers
Outdated or corrupted WiFi adapter drivers can cause network connection issues. Check if your WiFi driver is up to date. We recommend using Driver Sentry to automatically detect and update drivers, saving time and avoiding the risk of downloading or installing incorrect drivers.
Click the download button to get the latest version of Driver Sentry, install the software, and then click "Scan".
After the scan is complete, it will display which drivers are missing or need updating. Find the network adapter driver in the list and click the "Upgrade" button.
Once the update is complete, it's recommended to restart your computer to ensure the updated driver works properly.
2. Check Physical Connections
Make sure the Ethernet cable is correctly connected and not loose. Check if both ends of the cable are securely plugged into the computer and router or modem.
Check the power indicator lights on the router and modem. If the lights are abnormal (flashing, red, or off), there might be a device malfunction or the need for a restart.
If your network connection is unstable, try restarting the router and modem. Unplug the power, wait a few minutes, then plug it back in and wait for the devices to reboot.
3. Reconnect to the Network
Disconnect the current Wi-Fi connection on your computer and wait for a few minutes before reconnecting. Sometimes, reconnecting can resolve temporary network connection issues.
If the Wi-Fi connection remains unstable, try forgetting the network (select the network in Wi-Fi settings and click "Forget"), then reconnect by entering the password again.
Use another device (such as a phone or tablet) to connect to the same network to see if it connects successfully. If other devices also fail to connect, the issue may lie with the network equipment.
4. Reset Network Settings
Reset Network Settings in Windows:
Open "Settings" > "Network & Internet" > "Status" > "Network Reset".
Click the "Reset Now" button. This will reset your network adapter and restore default settings.
Reset Network Adapters:
Press Win + S, type "cmd", right-click "Command Prompt", and select "Run as administrator". Enter the following commands:
netsh int ip reset
netsh winsock reset
After executing the commands, restart your computer.
Check DNS Settings:
In your network settings, check if your DNS settings are correct.
You can choose to use public DNS servers (like Google's 8.8.8.8 and 8.8.4.4) to solve DNS resolution problems.
5. Use the Network Troubleshooter
In Windows, click the "Start" menu, go to "Settings" > "Update & Security" > "Troubleshoot".
Select "Additional troubleshooters" > "Network Adapter", and click "Run the troubleshooter".
This will help automatically detect and fix common network connection issues.
6. Check Firewall and Security Software
Sometimes, firewalls or security software can mistakenly block network access.
Temporarily disable your firewall or security software to see if the network connection is restored.
If the network works after disabling, you can adjust the firewall settings to allow specific network access.
Log into the router's admin interface and check for any restrictive firewall settings that may block connections from certain devices or services. Adjust the router's firewall configuration as needed.
7. Contact Your Internet Service Provider (ISP)
If you are unable to resolve the issue, it may be due to an outage or fault with your ISP (Internet Service Provider). Contact your ISP to check if there are any service interruptions or if technical support is needed to resolve the problem.
Ensure that your account is in good standing and that there are no outstanding bills causing the service to be suspended. If there are any unpaid fees, make the payment to restore the service.
If you have already tried all basic troubleshooting steps but the issue persists, request more professional technical support from your ISP to check for potential problems with your network equipment or line.
Following these steps should resolve most network connection issues. If the problem continues, consider seeking professional support or replacing your network equipment.
See also:
Fix Kernel Mode Heap Corruption Error
How to Fix Faulty Hardware Corrupted Page on Windows 10
