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Solutions for mouse keeps disconnecting Windows 10

Date:08:17 AM, Feb 18, 2025    Editor:Seraphina

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Some Windows 10 users may encounter the issue of the mouse repeatedly disconnecting. This not only affects daily work efficiency but also causes system operations to become sluggish. This article will introduce several common solutions to help you fix this problem.


1. Check for Mouse Hardware Issues


  • Replace the Mouse Battery (for wireless mouse).

  • Insert the Mouse into Another USB Port: Ensure the port is functioning properly.

  • Test the Mouse on Another Computer: Check if the mouse works on a different computer.


If the mouse still keeps disconnecting after switching USB ports or testing it on another computer, it may be a hardware issue, and you should consider replacing the mouse.


2. Update Drivers


Outdated or corrupted mouse drivers are one of the main causes of the mouse disconnecting. Ensuring your mouse drivers are up to date can effectively solve this issue. It's recommend to use Driver Sentry to automatically detect and update drivers, saving time and avoiding the risk of downloading or installing incorrect drivers.

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Click the download button to get the latest version of Driver Sentry. After installation, open the software and click "Scan".


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After the scan is complete, it will show which drivers are missing or need updating. In the result list, find the mouse driver and click the "Upgrade" button.

After updating, it is recommended to restart the computer to ensure the updated drivers take effect.


3. Disable USB Selective Suspend Setting


Open the Control Panel and select "Power Options".

Click "Change plan settings" next to your current power plan.

Click "Change advanced power settings".

In the pop-up window, expand USB settings, then expand "USB selective suspend setting".


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Set it to "Disabled", click "Apply", and then click "OK".

Restart your computer and check if the mouse disconnecting issue is resolved.


4. Disable Mouse Power Management


Press Win + X and select "Device Manager".

Expand "Mice and other pointing devices", right-click your mouse device, and select "Properties".

In the pop-up window, select the "Power Management" tab.

Uncheck "Allow the computer to turn off this device to save power", and click "OK".


disable-mouse-power-management


Restart your computer and see if the mouse disconnecting issue is resolved.


5. Run the System Troubleshooter


Open Settings and select "Update & Security".

Click "Troubleshoot", then select "Additional troubleshooters".

Find "Hardware and Devices", and click "Run the troubleshooter".


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Follow the prompts to complete the troubleshooting process and see if it resolves the mouse disconnecting issue.

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By following the methods described in this article, you should be able to easily resolve the mouse disconnecting problem. If the issue persists after trying these solutions, it's recommended to contact technical support or consider replacing the mouse hardware.


See also:


Resolve Bluetooth audio stuttering issue on Windows 10

Ways to resolve the "Audio Device is Disabled" issue

How to fix Marvel Rivals crashing on PC

Methods to resolve the "Vanguard Not Initialized" issue in Valorant

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