Solutions for ntdll.dll Crashes on Windows 10
"ntdll.dll" is a critical Dynamic Link Library (DLL) in the Windows operating system, responsible for handling system calls and low-level operations.
When ntdll.dll crashes, it can lead to application freezes, Blue Screen of Death (BSOD), or system instability. This guide provides effective solutions to resolve ntdll.dll crashes on Windows 10.
1. Update Drivers
Outdated or corrupted drivers can cause system compatibility issues, leading to ntdll.dll crashes. Regularly updating your drivers is essential for system stability. Using Driver Sentry can help automatically detect and update drivers, preventing the risk of downloading or installing incorrect drivers.
Download the latest version of Driver Sentry by clicking the download button and install the software. Open Driver Sentry and click "Scan" to detect outdated or missing drivers.
Once the scan is complete, locate the drivers that need updates and click "Upgrade".
After updating, restart your computer to apply the changes.
2. Re-register the ntdll.dll File
Press Win + S, type "CMD", right-click on Command Prompt, and select "Run as administrator".
In the command prompt, enter the following commands and press Enter after each:
regsvr32 /u ntdll.dll
regsvr32 ntdll.dll
Restart your computer and check if the issue is resolved.
3. Run System File Checker (SFC) and DISM
Steps to Run SFC:
Open Command Prompt as Administrator.
Type the following command and press Enter: sfc /scannow
Wait for the scan to complete. If the message "Windows Resource Protection found corrupt files and successfully repaired them" appears, restart your computer.
If SFC Fails, Run DISM:
If SFC cannot repair the files, use the Deployment Image Servicing and Management (DISM) tool: DISM /Online /Cleanup-Image /RestoreHealth
This command downloads healthy system files from Windows Update.
Restart your PC after the process completes.
4. Replace the Corrupted ntdll.dll File
Navigate to "C:\Windows\System32" and locate ntdll.dll.
On another working Windows 10 PC, copy the ntdll.dll file from the same directory and transfer it to a USB drive.
Rename the corrupted ntdll.dll file to "ntdll_old.dll" as a backup.
Copy the healthy ntdll.dll file to "C:\Windows\System32".
Right-click the new file, select "Properties > Security > Advanced", and ensure the Administrators group has full control.
Restart your PC and check if the problem is resolved.
5. Run the Program Compatibility Troubleshooter
Right-click the program's shortcut and select "Properties".
Go to the Compatibility tab and click "Run compatibility troubleshooter".
Select "Try recommended settings", and let Windows suggest a fix.
You can also manually try:
Checking "Run this program in compatibility mode for" and selecting "Windows 7" or "Windows 8".
Checking "Run this program as an administrator".
Click "Apply > OK", then restart the application and check for crashes.
6. Check for Hardware Issues
Run Windows Memory Diagnostic:
Press Win + R, type "mdsched.exe", and press Enter.
Select "Restart now and check for problems (recommended)".
The system will restart and scan your RAM for errors.
If issues are found, consider replacing the faulty RAM.
Run CHKDSK to Check Hard Drive:
Open Command Prompt as Administrator.
Type the following command and press Enter: chkdsk C: /f /r
(Replace C: with the appropriate drive letter if necessary.)
If prompted to schedule a disk check at the next restart, type Y and press Enter.
Restart your PC and wait for Windows to check and repair disk errors.
By following these methods, you can effectively fix ntdll.dll crashes on Windows 10. If the issue persists, consider seeking professional support.
See also:
Methods to Fix 'HP Printer Driver Is Unavailable'
How to Solve Canon Printer Won't Print Issue