Resolve the Civilization 7 crashing issue on Windows 10
Some Civilization 7 players may encounter crashes when launching the game on Windows 10. This article provides several effective solutions to help resolve this issue and restore a smooth gaming experience.
1. Update Graphics Drivers
Outdated or corrupted drivers can cause Civilization 7 to crash during startup. Ensuring that your graphics drivers are up-to-date can resolve this issue. It is recommended to use Driver Sentry to automatically detect and update your drivers, saving time and avoiding the risk of downloading or installing incorrect drivers.
Click the download button to get the latest version of Driver Sentry. After installation, open the software and click "Scan".
Once the scan is complete, it will display any missing or outdated drivers. Find the graphics driver in the list and click the "Upgrade" button.
After the update is complete, it is recommended to restart your computer to ensure the updated drivers are properly applied.
2. Verify Game Files Integrity
Open the Steam client and go to your "Library".
Right-click on Civilization 7 and select "Properties".
In the "Local Files" tab, click "Verify Integrity of Game Files".
Wait for Steam to complete the check and fix any missing or corrupted files.
After the verification is complete, try restarting the game.
3. Lower Graphics Settings
Launch Civilization VII.
Once in the main menu, go to "Options" > "Graphics".
Lower the following settings:
Texture Quality
Shadow Quality
Anti-Aliasing
If the system is still struggling, try:
Lowering the resolution
Disabling advanced options such as V-Sync or Ambient Occlusion
After adjusting the settings, click "CONFIRM CHANGES".
Launch Civilization VII again to check if the game runs smoothly.
4. Disable Steam Overlay
Open the Steam client and go to the "LIBRARY" tab.
Right-click on Civ 7 and select "Properties".
In the pop-up window, select the "GENERAL" tab.
Uncheck the box for "Enable the Steam Overlay while in-game".
Apply the changes and exit Steam.
After disabling the overlay, restart Civilization VII and check if the issue is resolved.
5. Edit Game Files
Modify Tooltip Controller File:
Navigate to your game installation directory.
Open the tooltip-controller.js file using a text editor (e.g., Notepad++).
Go to line 88 and replace the existing function with the corrected version:
Save the file and close the text editor.
Restart the game to check if the issue is resolved.
Adjust Age Scores Model File:
Open the model-age-scores.js file in your game folder.
Scroll to line 142 and replace the code with the following:
Save the changes, close the file, and restart the game to check if it works.
Edit Great Works Model File:
Open the model-great-works.js file in your game directory.
Go to line 252 and replace the code with the updated version:
Save the file, close it, and restart the game to check if the issue is resolved.
6. Reinstall the Game
Open the Steam client and go to your "Library".
Right-click on Civilization 7 and select "Manage" > "Uninstall".
Wait for the game to uninstall and then re-download and install it.
After installation, restart your computer and launch Civilization 7 to check if the issue is resolved.
By following the steps above, you should be able to effectively troubleshoot and fix the Civilization 7 crash issue on Windows 10. If the problem persists, it is recommended to contact the game's official support or seek help from the game community.
See also:
Fix Windows 10 network disconnection error
Solve Windows 11 network recognition issue
How to Fix 'This Device Cannot Start (Code 10)' Error
