Resolve the Mouse Keeps Disconnecting Issue on Windows 10
Frequent mouse disconnections can disrupt workflow and affect the user experience. This article provides effective solutions to help you resolve this issue and restore smooth operation.
1. Check Hardware Connections
Inspect the USB Port: Ensure the mouse's USB receiver is firmly connected. If using a wired mouse, check if the USB plug is loose.
Try a Different Port: Plug the mouse into a different USB port on your computer, preferably a port directly connected to the motherboard rather than through a USB hub.
Test Another Mouse: If possible, connect a different mouse to the computer to rule out hardware failure.
2. Update Device Drivers
Outdated or corrupted drivers can also cause frequent mouse disconnections. Updating device drivers can resolve many mouse-related issues. Using Driver Sentry to automatically detect and update drivers saves time and helps avoid downloading or installing incorrect drivers.
Click the download button to get the latest version of Driver Sentry. Install and open the software, then click "Scan".
After the scan, the software will display missing or outdated drivers. Locate the mouse driver in the list and click the "Upgrade" button.
After updating, restart your computer to ensure the new driver functions properly.
3. Change USB Power Management Settings
Right-click the Start button and select "Device Manager".
Expand the "Mice and other pointing devices" section, right-click your mouse device, and select "Properties".
Under the "Power Management" tab, uncheck "Allow the computer to turn off this device to save power".
Click "OK" to save changes and restart your computer.
4. Disable USB Selective Suspend
In the Windows search bar, type "Control Panel" and open it.
Go to "Hardware and Sound" > "Power Options".
Next to the currently selected power plan, click "Change plan settings".
Click "Change advanced power settings" and locate USB settings.
Under "USB selective suspend setting", change the value to "Disabled".
Click "Apply" and "OK" to save changes.
5. Re-enable USB Controllers
Right-click the Start button and select "Device Manager".
Expand the "Universal Serial Bus controllers" section, right-click each USB controller, and select "Disable device".
Wait a few seconds, then right-click the same devices and select "Enable device".
Restart your computer and check if the mouse maintains a stable connection.
6. Check for Windows Updates
Press Win + I to open Settings.
Go to "Update & Security".
Click "Windows Update" > "Check for updates". Windows will automatically search for and install available updates.
Once the update is complete, restart your computer and check if the mouse connectivity issue is resolved.
7. Check for External Interference
If multiple Bluetooth devices are running on your computer, try temporarily disabling them to see if the mouse disconnection issue improves.
Move the mouse to a different environment, away from other wireless devices, to reduce signal interference.
By following these steps, you should be able to effectively resolve frequent mouse disconnection issues in Windows 10. If the problem persists, consider seeking professional technical support for further troubleshooting.
See also:
Solution for Laptop Black Screen Issue
Resolve the fltmgr.sys Blue Screen of Death Error on Windows 10
