How to Fix dxgkrnl.sys Blue Screen of Death on Windows
The dxgkrnl.sys blue screen error is a common Windows issue, usually caused by graphics drivers or hardware problems. This article offers several methods to help you fix it and restore system stability.
1. Update Display Drivers
Outdated or corrupted display drivers are often one of the causes of the dxgkrnl.sys blue screen error. Updating the display drivers is the first step in fixing this problem. We recommend using Driver Sentry to automatically detect and update your drivers, saving time and avoiding the risk of downloading or installing incorrect drivers.
Click the download button to get the latest version of Driver Sentry. After installation, open the software and click "Scan".
After the scan, the software will display which drivers are missing or need updating. Find the display driver in the results list and click the "Upgrade" button.
Once the update is complete, restart your computer to ensure the updated driver is applied correctly.
2. Run System File Checker Tool
Press Windows + S to open the Windows search box.
Type "Command Prompt", right-click on "Command Prompt", and select "Run as administrator".
In the Command Prompt window, type the following command and press Enter: sfc /scannow
The system will begin scanning and automatically repairing corrupted system files. The scan may take a few minutes, so wait for it to complete.
Once the scan is finished, restart your computer and check if the issue is resolved.
3. Run Windows Memory Diagnostic Tool
Press Windows + R to open the "Run" window.
Type "mdsched.exe" and press Enter to open the Windows Memory Diagnostic Tool.
Select "Restart now and check for problems (recommended)", and the computer will restart and begin checking for memory issues.
Wait for the memory diagnostic to complete, review the results, and follow the prompts. If the tool detects memory faults, you may need to replace the faulty RAM stick.
4. Uninstall Problematic Software
Press Windows + X and select "Apps and Features".
Browse through the list of installed software and find recently installed programs that may be incompatible with the system.
Click the software name, select "Uninstall", and follow the prompts to complete the uninstallation process.
Afterward, restart your computer to see if the issue is resolved.
5. Update the Operating System
Press Windows + I to open the Settings menu, and select "Update & Security".
Under the "Windows Update" tab, click "Check for updates".
If updates are available, the system will automatically download and install them.
Once the update is complete, restart your computer and check if the blue screen issue is resolved.
6. Check for Hardware Issues
Check the Hard Drive:
Press Windows + S, type "Command Prompt", and select "Run as administrator".
In the command box, type the following command: chkdsk /f /r
The system will scan and fix errors on the hard drive.
Check the Graphics Card:
If you recently updated your graphics drivers, try rolling back to a previous version, or uninstall and reinstall the graphics driver.
If possible, test with another graphics card to see if the issue is resolved and check if the current GPU is faulty.
Check the RAM:
If the Windows Memory Diagnostic Tool reports issues, try replacing the RAM stick.
You can also test with individual memory sticks to see if a specific one is causing the problem.
Follow these steps to fix the dxgkrnl.sys blue screen crash on Windows. If the issue persists, contact professional technical support for further help.
See also:
Fix Keyboard That Can't Type Numbers
Solve the Keyboard Not Typing Letters Issue
