How to Fix No Internet Access but Connected
Windows users may encounter the "Connected but no internet access" issue. This article offers effective solutions to restore network connectivity.
1. Update Network Drivers
Outdated or corrupted drivers can lead to the "Connected but no internet access" issue in Windows. Updating your network drivers promptly is an important step in solving this problem. We recommend using Driver Sentry to automatically detect and update drivers, saving you time while avoiding the risk of downloading or installing incorrect drivers.
Click the download button to get the latest version of Driver Sentry, install the software, and then click "Scan".
After scanning, it will display which drivers are missing or need updating. Find the network driver in the list and click the "Upgrade" button.
Once the update is complete, it is recommended to restart your computer to ensure the updated driver works correctly.
2. Restart Devices and Router
Restart the Computer:
Click the "Start" button, select "Power", and then click "Restart".
Restart the Router:
Find the power button on your router or simply unplug the power cable. Wait a few minutes, then plug the power cable back in.
After restarting the router, wait a few more minutes to ensure the router's indicator lights return to normal.
3. Check IP Configuration and DNS Settings
Check IP Configuration:
Press Win + S, type "Command Prompt", right-click it, and select "Run as Administrator".
Type the following command and press Enter to check the IP configuration: ipconfig /all
Ensure your device has a valid IP address. If it shows "Automatic Private IP Address", there may be a network configuration issue.
Check DNS Settings:
In the Command Prompt, type the following command to flush the DNS cache: ipconfig /flushdns
Additionally, you can manually change your DNS server to use a public DNS service like Google DNS or OpenDNS:
Open "Control Panel > Network and Sharing Center > Change adapter settings".
Right-click your network connection and select "Properties".
Select "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
Choose "Use the following DNS server addresses", then enter the following addresses:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
4. Reset Network Settings
Press Win + I to open Settings.
Select "Network & Internet".
On the "Status" page, scroll down and click "Network Reset".
Click "Reset Now", then confirm the reset action.
After the reset is complete, the system will prompt you to restart your computer for the changes to take effect.
5. Run Network Troubleshooter
Press Win + I to open "Settings".
Click "Update & Security > Troubleshoot > Additional troubleshooters".
Select "Internet Connections", then click "Run the troubleshooter".
The system will automatically check the network settings and attempt to fix any detected issues. Follow the on-screen instructions to perform the recommended actions.
6. Disable Firewall or Security Software
Disable Windows Firewall:
Press Win + X, select "Control Panel".
Choose "Windows Defender Firewall".
In the left menu, select "Turn Windows Defender Firewall on or off".
Choose "Turn off Windows Defender Firewall" and click "OK".
Disable Security Software:
If you have third-party firewall or security software installed, you can temporarily disable it. This option is usually available in the software settings or system tray icon.
Follow these steps to fix the "Connected but no internet access" issue. If it persists, contact technical support or your ISP for help.
See also:
Fix Kernel Mode Heap Corruption Error
How to Fix Faulty Hardware Corrupted Page on Windows 10
